Kelly saved us! We had the best experience in a challenging move. There are many aspects of this rating where I wish I could give a higher number than 5. One thing that stands out is “the book”. This guideline helped us stay on track with a very aggressive timeline and had all the references, contacts, and steps for me, the buyer, to follow. Another item was the responsiveness, constant communication on holidays and weekends kept the process going forward and helped drive the deal to closure.